TERMS OF SERVICE

Last Updated: December 2024

The following terms and conditions (the “Terms of Service” or “Agreement”) constitute a binding agreement between you (“User”, “you” or “your”) and Spark LLC and its affiliates, successors, and assigns (collectively, “Spark”, “Outpost”, “us”, “our”, or “we”). These terms govern your use of the Outpost platform (“Outpost”), a marketplace for expert advice, and related services provided through Outpost (the “Services”).

BY ACCESSING OUTPOST, REGISTERING FOR AN ACCOUNT, OR USING ANY OF THE SERVICES OFFERED, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE.

THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. PLEASE READ THEM CAREFULLY.

Modifications

Spark LLC may update or modify these Terms of Service at any time. Changes will be effective immediately upon posting the updated Terms to Outpost, with the “Last Updated” date reflecting the changes. By continuing to use Outpost or its Services after any modifications, you accept the updated Terms. Notifications of material changes may also be sent to the contact associated with your account. You are responsible for keeping your contact information current.

Services Provided

Outpost, operated by Spark LLC, connects Purchasers with Professionals for expert advice, guaranteed responses, or deliverables:

• Purchasers may pay to send messages or requests to Professionals onboarded to the Platform.

• Professionals provide responses or deliverables based on their personal expertise.

Spark manually approves Professionals to ensure quality and professionalism on the Platform. Purchasers and Professionals are collectively referred to as “Users.”

Eligibility

Outpost is available only to individuals who can form legally binding contracts under applicable law. You must be at least 18 years old to use the Platform. By using Outpost, you represent and warrant that you meet these eligibility requirements.

User Accounts and Responsibilities